What Does It Really Mean When We Say a Breast Pump Doesn’t Work?

Hey, everyone! Let’s dive into an issue that creates a lot of confusion and frustration for pumping moms: what does it actually mean when we say, “the pump doesn’t work”? This phrase can mean two very different things, depending on who’s saying it.

Pump companies and experts often interpret this phrase differently than moms do, and this gap in understanding can leave moms feeling unheard. Let’s break it down and clarify what’s really going on so you can better navigate these challenges and make the most out of your pumping experience.

Two Meanings of “The Pump Doesn’t Work”

  1. Mechanical Failure
    When pump companies or experts say, “the pump works,” they mean the pump is mechanically sound. A mechanical failure refers to something physically wrong with the pump, like:

    • The motor isn’t establishing suction.

    • Suction levels are too low or too high.

    • The pump is not performing as designed.

    Mechanical failures can happen for a variety of reasons, including:

    • Shipping Damage: Pumps can be damaged during transport.

    • Quality Control: Some pumps may fail due to manufacturing issues.

    • User-Induced Failures: Misuse or overuse can also cause problems.

    Pumps are delicate devices. Manufacturers test them with small groups of experienced users before release, but real-world use often reveals unforeseen issues. Companies continuously innovate to make pumps more durable and adaptable to the needs of all users, but mechanical failures can still occur.

  2. Ineffective Milk Expression
    For many moms, when they say, “the pump doesn’t work,” they mean it’s not effectively removing milk from their breast. Here’s the key:

    • A pump can be mechanically perfect and still not produce milk.

    • Milk expression depends on your body’s letdown reflex, which isn’t purely mechanical.

    Pumps don’t “suck milk” like a straw; they stimulate the letdown reflex by stretching the nipple. If something interrupts this process, such as incorrect flange fit, bra fit, or a suction pattern that doesn’t suit your body, milk expression can be affected.

Why This Miscommunication Happens

When a mom says, “the pump doesn’t work,” she may be referring to milk expression, not mechanics. However, companies and experts often assume the mom is reporting a mechanical failure. This can lead to frustration because the solution for one issue doesn’t necessarily solve the other.

For example:

  • If the pump is mechanically failing, the company should repair or replace it.

  • If the pump is mechanically sound but not working for your body, the issue may require adjustments like trying a different flange size, adjusting the suction settings, or working with a lactation consultant.

Why Some Pumps Work for Some Moms and Not Others

Every body is different. Pumps with unique suction patterns, like the Simori dual motor pump, demonstrate this. A pattern that works wonderfully for one mom might not suit another at all. For example:

  • Elastic Nipples: Some suction patterns work better for moms with elastic nipples, while others may struggle.

  • Familiarity: If you’re used to one suction pattern, switching to another can be challenging.

This isn’t necessarily a flaw in the pump—it’s just a difference in how our bodies respond.

The Role of Pump Companies

Reputable pump companies should:

  1. Offer troubleshooting options to confirm if the pump is mechanically functioning.

  2. Provide resources for lactation support or connect you to a lactation consultant.

However, it’s important to know that most companies don’t offer refunds for pumps that are mechanically sound but don’t work for your body. Why?

  • Breast pumps are typically single-user items for hygiene reasons. Once opened and used, they can’t be resold.

  • Companies can’t control how a pump will perform for every individual body.

How to Get the Help You Need

If your pump isn’t working for you, here’s what you can do:

  1. Check for Mechanical Issues: Ask the company to test the pump for mechanical failures.

  2. Seek Lactation Support: If the pump is mechanically sound, work with a lactation consultant to troubleshoot flange fit, suction patterns, and other factors.

  3. Invest in Accessories: Adjusting flange size or bra fit can make a big difference in pump performance.

Bridging the Gap

Understanding these two meanings of “the pump doesn’t work” can help you better communicate with pump companies and get the support you need. Remember, just because a pump isn’t working for your body doesn’t mean it’s broken—it might mean you need to make some adjustments or explore a different pump option.

Happy pumping!

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Debunking the Myth: Are Pump Companies Selling Refurbished Motors?